Ragley Frame Warranty Information


Ragley warrants each Ragley frame to be free from defects in materials and workmanship for a period of five years from the date of original retail purchase. Decals and paint are warranted against manufacturer’s defects for a period of one year from the original date of purchase. The warranty is extended only to the original owner of the product and is non transferable. Proof of purchase is required for any warranty service, so be sure to keep your receipt. Claims under this warranty should be made through the original retailer.

This warranty does not cover:

•    Wear from normal use or exposure to environmental elements,

•    Cosmetic or structural damage arising from use in competition, misuse or abuse, trick riding, riding with heavy loads, commercial activities, falls or crashes including front end impact or any other collision,

•    Owner neglect, improper installation of parts and accessories not originally intended for or compatible with the frames as sold, improper assembly, improper maintenance, or from use with racks in transportation.

•    Any modifications, changes, additions or substitutions to any frame, part or component are done so at the sole risk of the user and will render the warranty null and void. Ragley makes no warranty against said modifications, changes, additions or substitutions.

Ragley makes no warranty against any incidental or consequential damage to bike or parts, or rider injury caused by defects as covered in this warranty.

Ragley is not responsible for any labour charges for part replacement, shipping or dealer charges related to any warranty claim, whether or not said claim is accepted by Ragley.

This Ragley warranty is expressly limited to the repair or replacement of a defective item, with a new identical or corresponding equivalent item, at its sole discretion, any Ragley products deemed defective under this warranty. There is no other remedy, either expressed or implied, under this warranty. Ragley cannot guarantee the availability of all frames and colours.

Thank you for choosing Ragley.